Privacy Policy

Last updated: March 25, 2026

Introduction

FreeVideoDownload ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website freevideodownload.online and our video download service.

Information We Collect

1. Information You Provide

• Account Information: When you create an account, we collect your name, email address, and password (encrypted)
• Payment Information: When you purchase a Pro plan, payment is processed through Razorpay. We do not store your credit card or bank details
• Contact Information: When you contact us through our contact form

2. Information Automatically Collected

• Usage Data: Pages visited, features used, download count
• Device Information: Browser type, operating system, device type
• IP Address: Used for rate limiting and security purposes
• Cookies: We use essential cookies for session management and preferences

3. Information We Do NOT Collect

• We do NOT collect your social media credentials (Snapchat, Twitter, Pinterest passwords)
• We do NOT store downloaded videos on our servers
• We do NOT track which specific videos you download
• We do NOT sell your personal information to third parties

How We Use Your Information

• To provide and maintain our video download service
• To manage your account and subscription
• To enforce our daily download limits
• To improve our service and user experience
• To communicate with you about updates or support requests
• To prevent abuse and ensure security

Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data is transmitted over HTTPS (SSL/TLS encryption)
• Passwords are hashed using bcrypt
• Downloaded video files are automatically deleted after processing
• We use secure cloud infrastructure

Third-Party Services

We use the following third-party services:

• Razorpay: For payment processing (subject to Razorpay's privacy policy)
• Adsterra: For displaying advertisements to free users
• Google Analytics: For website analytics (anonymized data)

Cookies

We use cookies for:

• Essential cookies: Session management, authentication
• Preference cookies: Remembering your settings
• Analytics cookies: Understanding how users interact with our site

You can control cookies through your browser settings. Disabling cookies may affect some features of our service.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@freevideodownload.online or visit our Contact Page.